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Terms of Service

Effective Date: December 1, 2025

Last Updated: December 1, 2025

Welcome to Kuma Agents. These Terms of Service ("Terms") govern your access to and use of the Kuma Agents platform ("Service"), operated by Ursa Marketing ("Company", "we", "us", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

1. Company Information

Ursa Marketing

CEO: Benoit Domingue

1085 Séminaire nord – suite 300

Saint-Jean-sur-Richelieu, Québec J3A 1R2

Canada

Phone: (438) 800-2122

Email: confidentialite@ursa.marketing

2. Acceptance of Terms

By creating an account or using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Description of Service

Kuma Agents is an AI-powered advertising monitoring platform that analyzes advertising campaigns across Google Ads and Meta platforms. The Service provides anomaly detection, budget protection, and performance insights to help users optimize their advertising spend.

4. Account Registration and Security

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

5. Free Trial and Payment Terms

5.1 Free Trial

New users are eligible for a free trial consisting of one agent run on one advertising account. The free trial allows you to test the Service before committing to a paid subscription.

5.2 Paid Subscriptions

After the free trial, continued use of the Service requires a paid subscription. Subscription plans and pricing are detailed on our pricing page. By subscribing, you agree to:

  • Pay all applicable fees for your selected plan
  • Automatic monthly billing on your selected payment method
  • All fees are in USD unless otherwise stated
  • Fees are non-refundable except as required by law

5.3 Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access to the Service until the end of your current billing period. No refunds will be provided for partial months.

6. User Obligations and Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to transmit any harmful code or malware
  • Reverse engineer, decompile, or disassemble the Service
  • Resell, redistribute, or sublicense the Service without authorization
  • Use the Service to collect data from third parties without consent

7. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Ursa Marketing and are protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection, use, and disclosure of your data as described in the Privacy Policy.

9. Third-Party Services

The Service integrates with third-party platforms including Google Ads and Meta advertising platforms. Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for any third-party services or their availability.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. USE OF THE SERVICE IS AT YOUR OWN RISK.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, URSA MARKETING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Quebec, Canada.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

15. Contact Information

If you have any questions about these Terms, please contact us:

Email: confidentialite@ursa.marketing

Phone: (438) 800-2122

Address: 1085 Séminaire nord – suite 300, Saint-Jean-sur-Richelieu, Québec J3A 1R2, Canada